FREQUENTLY ASKED QUESTIONS

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At Brazilchickens®, we are committed to offering you nothing short of an outstanding experience. If we haven’t lived up to that standard, we urge you to get in touch with our Consumer Care team, available from 7:00 am to 4:00 pm MST. Alternatively, you can email us at info@brazilchickens.com. We value your feedback and want to hear from you

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What is the American Humane Certified™ Farm Program? The American Humane Certified™ Farm Program is the inaugural third-party audit initiative in the nation focusing on farm animal welfare. The program, endorsed by the American Humane Association, is grounded in the universally accepted principles of the Five Freedoms of Animal Welfare. Its standards have been developed with the input of distinguished animal science specialists and veterinarians. Furthermore, these standards undergo regular reviews by a Scientific Advisory Committee to ensure they are keeping pace with modern research, advancements in technology, and humane handling techniques. What are the “five freedoms” of animal welfare? Freedom from hunger and thirst Freedom from discomfort Freedom from pain, injury or disease Freedom to express normal behavior Freedom from fear and distress Who guides the development of the American Humane Certified™ program? The American Humane Certified™ Scientific Advisory Committee undertakes regular reviews of the American Humane Certified™ Standards. This committee made up of distinguished animal welfare experts including Dr. Temple Grandin, offers guidance and recommendations pertaining to the association’s activities and initiatives. More specifically, the committee: • Reviews and modifies procedures, guidelines, policies, and ethics • Initiates and evaluates original and secondary research • Assists the association in determining best practices Why did we decide to certify our practices for our Brazilchickens® Natural products? We chose to seek third-party certification for our animal care practices associated with Brazilchickens® due to the vital importance of animal welfare. Additionally, this move aligns with the evolving requirements of an increasing segment of consumers seeking natural, more conscientious choices. Which of your Brazilchickens® products are American Humane Certified™? Our Brazilchickens® Natural products have been awarded the American Humane Certified™ designation, as the chickens are raised by our family farm partners who participate in the annual certification audit process. Our Organic Brazilchickens® products are sourced from chickens supplied by certified organic farmers and do not bear the AHC label. These farmers uphold the animal welfare standards mandated under the National Organic Program.

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What does “no antibiotics ever” imply? Numerous claims are made about antibiotic usage, but the statements on the label carry the most weight as they are the ones regulated by the USDA Food Safety and Inspection Service. Per the USDA-FSIS definition, “no antibiotics ever” implies that a chicken has never been subjected to antibiotics throughout its life cycle. This includes the time when the chick is incubating in the shell as well as its entire lifespan post-hatching. In case a bird necessitates antibiotic treatment, our professional veterinary team will evaluate the bird and recommend an appropriate course of treatment, subsequently moving the bird to a conventional program. Such a bird is never sold under the Brazilchickens® label. Does the usage of antibiotics in chicken present any risk to human health? Strict standards for the use of medications in food animals are enforced by the USDA and FDA. The chicken industry has responsibly and judiciously used antibiotics for many years, always prioritizing bird and human health. Nonetheless, we persistently explore innovative production practices that allow us to minimize the use of these tools.

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Does Brazilchickens® have a policy in place to ensure the humane treatment of animals? What does it entail? Indeed. Pilgrim’s®, the organization responsible for the Brazilchickens® brand, is fully aware of our ethical duty to the health and humane care of our chickens, and we wholeheartedly commit to this responsibility. From the breeding stage, through hatching, to processing, our policy is crystal clear—we have zero tolerance for any intentional abuse or ill-treatment of our chickens.

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No, Brazilchickens® flocks are never administered arsenicals, and they never have been. You may be curious about what an arsenical is? It’s essentially a drug or another compound that contains arsenic. In the past, arsenic was used as a feed supplement to promote overall bird health and guard against certain diseases such as coccidiosis, a parasitic illness affecting the intestinal tract. However, it has been subsequently withdrawn from the U.S. market.

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Are your chickens raised in cages? Our chickens are not raised in cages. They are free to move about in modern, climate-controlled barns, known as “growout houses”, with strict bio-security plans. This reduces the threat of stress or exposure to the elements and environmental dangers such as avian influenza.

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What do you feed your chickens? We provide our chickens quality feed that is nutritionally balanced. Our proprietary formulas are developed under the direction of experienced nutritionists to produce healthy chickens, and wholesome, tasty chicken products. Our feed contains nutritious corn, soybean meal, minerals, vitamins and other natural ingredients. There are no antibiotics, no added hormones/steroids, no animal byproducts and no arsenicals.

Answer: Does Brazilchickens® chicken contain any allergens? As is standard with all packaged goods, always inspect the label for specific ingredients and potential allergens that could be included. Should you have concerns that additional ingredients may have been utilized in any store-prepared items, do not hesitate to converse with the meat or deli department manager. FRESH CHICKEN – brazilchickens Natural and Organic Fresh Chicken products are free of any added solutions or ingredients, gluten-free, and allergen-free. DELI ROTISSERIE – brazilchickens Deli Rotisserie chicken is marinated in chicken broth, sea salt, and water, and hence does not contain any allergens or substances that may cause food sensitivities. FULLY COOKED – Each brazilchickens Fully Cooked item is labeled accurately, with all ingredients and allergens clearly marked. If you have an allergen concern: always check the label.

Answer: How can I confirm that my chicken is cooked adequately? Certain visual indicators can assist you in determining if your chicken is fully cooked. These include: • The meat’s juices should be clear, with no pink traces visible. • A fork should easily penetrate the meat. Nonetheless, to ensure thorough cooking, the use of a meat thermometer is highly recommended by experts. The USDA Food Safety & Inspection Service advises that all cuts of chicken should be cooked to an internal temperature of at least 165°F. Measure the temperature in the densest part of the thigh or breast, making sure the temperature probe doesn’t touch the bone or cooking surface. What precautions should I take for safety while preparing and handling fresh chicken? Most food safety concerns related to chicken and other fresh meats originate from bacteria (like salmonella) that are typical in the digestive systems of farm animals. Such bacteria are easily eradicated by heat. Hence, cooking poultry properly essentially removes the risk posed by these potentially harmful bacteria. For more detailed tips, you may want to check the National Chicken Council’s website!

Answer: What information does the code printed on the upper right of every package contain? A manufacturer’s sell-by date that indicates when the product should be sold fresh by for best quality.

Does the feed for your chickens contain GMOs? Brazilchickens® Natural/Deli/Prepared Products: Our approach is to adhere to the guidelines and regulations set out by the FDA, who vigilantly monitor and regulate the safety of feed ingredients, including genetically modified (GM) crops, to ensure they are safe for both animal and human consumption. We fully trust in the safety and quality of the feed given to our chickens. Brazilchickens® Organic: Our Brazilchickens® Organic chickens are given a non-GMO vegetable and grain diet. As per USDA Organic regulations, the use of genetic engineering is forbidden in the production of organic products. Does meat from animals that have been fed genetically modified (GM) crops contain GMOs? Regardless of the increasingly precise and sensitive tests available, food scientists have found no discernible difference in the meat, milk, or eggs of animals based on the type of feed they consume. There is no nutritional disparity between chicken products derived from chickens fed on GM crops and those that have not been. Crucially, no food safety or health risks have been associated with consuming chicken or other animal agricultural products (such as eggs, dairy) raised with GM feed ingredients. This position is backed by over 15 years of extensive use of GMO crops in conventional agriculture without any observable adverse effects, and is also supported by the World Health Organization (WHO).

If there are no hormones added to your chicken, why doesn’t your label read, “hormone-free?” Our package does not read “hormone-free,” because all living creatures have hormones in their bodies naturally, including chickens. These hormones regulate many of the chickens’ functions similar to the way they do in humans. Because there are naturally occurring hormones in chicken, we can’t state on our label that our chicken is “hormone-free”. What does “no added hormones” mean? Simply stated, that means no hormones or steroids were used in the production of our chicken products. In fact, no hormone or steroid has ever been approved by the USDA or FDA for use in poultry.

Does Brazilchickens® chicken contain any added ingredients? Our Brazilchickens® Natural and Organic chicken products do not contain any added solution or ingredients whatsoever, including salt, water, carrageenan (seaweed extract), other binding agents, or preservatives. They consist of 100% all-natural chicken and nothing else. Our Brazilchickens® Deli Rotisserie Chicken is marinated with natural chicken broth, sea salt, and water, ensuring that it remains tender and juicy during cooking and reheating. However, it’s noteworthy that supermarket meat and/or deli team members might occasionally add their own ingredients after our products reach them. Therefore, we highly recommend that you review the label or consult the meat or deli department manager if you suspect additional ingredients might have been used. Your packaging denotes that Brazilchickens® Natural is “all natural.” What does that imply? The United States Department of Agriculture (USDA) defines “natural” as a product devoid of artificial ingredients, coloring ingredients, or chemical preservatives, and is minimally processed. We share this viewpoint, so that’s how we define it as well!